This policy explains how Rewanza collects, uses, and protects your personal information. We are committed to transparency and compliance with applicable data protection laws including UK GDPR.
Rewanza ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at rewanza.com or engage with our services.
We operate from two registered offices: Office 16095, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom and Development Team, Office 34, Zamin Center, Lahore, Pakistan.
Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
We may collect the following categories of personal information:
**Information you provide directly:** • Full name and contact details (email address, phone number) • Company name and job title • Project details, requirements, and correspondence • Payment and billing information (processed securely via third-party payment providers) • Any other information you voluntarily submit through our contact forms or during project engagements
**Information collected automatically:** • IP address and approximate geographic location • Browser type, version, and operating system • Pages visited, time spent on pages, and referring URLs • Device identifiers and cookies (see our Cookie section below)
**Information from third parties:** • Publicly available business information when evaluating potential business relationships
We use the personal information we collect for the following purposes:
• **Service Delivery:** To provide, manage, and improve the software development and related services you have requested • **Communication:** To respond to enquiries, provide project updates, and send relevant information about your engagement with us • **Contractual Obligations:** To fulfil our obligations under any contracts we enter into with you • **Legal Compliance:** To comply with applicable laws, regulations, and legal obligations, including tax and accounting requirements • **Business Operations:** To process payments, send invoices, and manage our accounts • **Security:** To detect, prevent, and address technical issues, fraud, or unauthorised access • **Marketing:** With your prior consent only, to send updates about our services, case studies, or industry insights. You may opt out at any time. • **Improvement:** To analyse how our website is used and improve our services and user experience
For individuals in the United Kingdom and European Economic Area, we process your personal data on the following legal bases:
• **Contractual Necessity (Article 6(1)(b)):** Processing required to perform a contract with you or to take steps at your request before entering into a contract • **Legitimate Interests (Article 6(1)(f)):** Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and direct marketing to existing clients — provided these interests are not overridden by your rights • **Legal Obligation (Article 6(1)(c)):** Processing required to comply with a legal obligation to which we are subject • **Consent (Article 6(1)(a)):** Where we have obtained your explicit consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
• **Service Providers:** Trusted third-party vendors who assist us in operating our website and delivering services (e.g. cloud hosting, payment processors, project management tools). These parties are bound by confidentiality agreements and are only permitted to use your data to provide services to us. • **Legal Requirements:** Where required by law, court order, or government authority, or where necessary to protect the rights, property, or safety of Rewanza, our clients, or the public • **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy. • **Professional Advisers:** Including solicitors, accountants, and insurers where necessary in the course of professional services they provide to us • **With Your Consent:** Any other third-party sharing will only occur with your explicit prior consent
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
• **Client project data** is retained for a minimum of 6 years following project completion to satisfy legal, tax, and accounting obligations under UK law • **Enquiry and contact data** is retained for up to 2 years if no engagement follows • **Marketing consent records** are retained for as long as you remain subscribed, plus a reasonable period thereafter for compliance purposes
When data is no longer required, we securely delete or anonymise it in accordance with our internal data retention procedures.
Under UK GDPR and applicable data protection law, you have the following rights regarding your personal data:
• **Right of Access:** Request a copy of the personal data we hold about you • **Right to Rectification:** Request correction of inaccurate or incomplete data • **Right to Erasure ("Right to be Forgotten"):** Request deletion of your personal data where there is no legitimate reason for us to continue processing it • **Right to Restrict Processing:** Request that we restrict the processing of your data in certain circumstances • **Right to Data Portability:** Receive your data in a structured, machine-readable format and transfer it to another controller • **Right to Object:** Object to processing based on legitimate interests or for direct marketing purposes • **Rights Related to Automated Decision-Making:** Not be subject to decisions based solely on automated processing that significantly affect you
To exercise any of these rights, please contact us at support@rewanza.com. We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request.
If you are unsatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.
As a company operating across the United Kingdom and Pakistan, your personal data may be transferred to and processed in countries outside the UK or European Economic Area. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including:
• Standard Contractual Clauses approved by the UK ICO • Adequacy decisions where applicable • Other legally recognised transfer mechanisms
By submitting your information and using our services, you acknowledge and consent to such international transfers where necessary for the delivery of our services.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include:
• Encrypted data transmission (HTTPS/TLS) • Access controls and authentication procedures • Regular security assessments and staff training • Confidentiality obligations for all personnel
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the appropriate supervisory authority as required by law.
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any third-party site you visit. The inclusion of a link does not imply our endorsement of that site.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at support@rewanza.com and we will take prompt steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email.
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
**Email:** support@rewanza.com **General Enquiries:** info@rewanza.com
**UK Office:** Rewanza, Office 16095 182-184 High Street North, East Ham London, E6 2JA, United Kingdom
**Development Team Office:** Rewanza, Office 34 Zamin Center, Lahore, Pakistan
We aim to respond to all privacy-related enquiries within 5 business days.
Questions about this policy? Contact our team at support@rewanza.com. We respond to all data-related requests within 30 days as required by UK GDPR.
